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Best Western Syracuse Downtown Hotel And Suites, Syracuse
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Key details
About the Hotel
416 S Clinton St,
Syracuse,
New York,
United States,
13202,
New York State
Best Western Syracuse Downtown Hotel And Suites, a 4-star historic property in Armory Square, offers 900 square feet of conference space and complimentary WiFi throughout.
Premium Room Amenities
All rooms at Best Western feature premium bedding, laptop-friendly workspaces, and flat-screen TVs with cable channels. Suites include full kitchens with refrigerators, dishwashers, and microwaves, plus living rooms with sofa beds.
Free Breakfast Options
A complimentary continental breakfast is served daily from 6:30 AM. Select days feature complimentary reception for guests.
Fitness and Business
The hotel provides a fitness center, business center, and bicycle rentals. A 645-square-foot meeting space and concierge services are available.
Strategic City Location
Best Western Syracuse Downtown Hotel And Suites stands 9.5 miles from Syracuse Hancock International Airport, with Erie Canal Museum and Destiny USA within 2.5 miles. The property offers 24-hour reception.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
USD 15 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Laundry
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Tea and coffee facilities
Media
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
416 S Clinton St,
Syracuse,
New York,
United States,
13202,
New York State
Map view
416 S Clinton St,
Syracuse,
New York,
United States,
13202,
New York State
City landmarks
Museum
Erie Canal Museum
850 m
Zoo
Rosamond Gifford Zoo
2.2
km
800 S State St
The Oncenter
900 m
Museum
Everson Museum of Art
770 m
Market
City Market
650 m
Stadium
Carrier Dome
2.5
km
518 Prospect Ave Shoppingtown Mall
Museum of International Masks and Puppets
1.4
km
Park
Thorndon Park
2.3
km
Onondaga Creekwalk
980 m
Gallery
ArtRage Gallery
1.6
km
Gym
Central Rock Gym
1.2
km
Church
St Lucy's Church
790 m
University
Syracuse University
2.2
km
1101 South Ave
Kirk Park
2.3
km
Cemetery
Oakwood Cemetery
2.3
km
101 Solar St
Franklin Square Park
1.3
km
Gallery
Community Folk Art Center
1.2
km
Garden
E.M. Mills Rose Garden
2.3
km
Nearby
Museum
Museum of Science & Technology
170 m
2 S Clinton St
Clinton Square Ice Rink
530 m
Square
Clinton Square
530 m
161 W Genesee St Clinton Square
Jerry Rescue Monument
400 m
Erie Blvd W
Niagara Mohawk Building
480 m
Square
Armory Square
140 m
Museum
Onondaga Historical Association
380 m
Public Building
John H. Mulroy Civic Center
440 m
Church
Cathedral of the Immaculate Conception
340 m
Library
Robert P. Kinchen Central Library
210 m
Downtown Syracuse
290 m
Gallery
The Warehouse Gallery
370 m
Restaurants
Pastabilities
230 m
311 S Franklin St
Citronelle
160 m
113 Walton St
Syracuse Suds Factory
210 m
320 S Clinton St
Al's Wine & Whiskey Lounge
150 m
321 S Clinton St Armory Square
Freedom of Espresso
140 m
144 Walton St
Funk 'n Waffles
190 m
307-13 S Clinton St
Byblos Bar and Grill
240 m
316 S Clinton St
Clinton Street Pub
230 m
127 W Fayette St
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
6.2
Location
7.4
Service
8.0
Dining
6.6
Guest reviews
6.0/10
based on 5 reviews
4.5/5
based on 551 reviews
7.9
7.9/10 based on 411 reviews
#3 of 19 hotels in Syracuse based on Tripadvisor
Howard
United States,
March
2025
7.4/10
I had a decent stay at Best Western Syracuse Downtown Hotel and Suites. The room was spacious and mostly clean, but it definitely felt outdated in some areas. The location was great, with several restaurants nearby, making it easy for me to explore. However, the breakfast options left a lot to be desired, as they were limited and didn't meet my expectations. Overall, I enjoyed my time, but there are definitely areas that could use improvement. 😊
Rooms
7.0
The room was quite spacious, featuring a full kitchen and a comfortable bed. However, I noticed some wear and tear that could use some updates.
Service
8.0
The staff was friendly and accommodating, which definitely made my experience more pleasant.
Location
9.0
The hotel is conveniently located downtown, within walking distance to various restaurants and attractions.
Dining
5.0
Breakfast was below average, lacking options and freshness, which was disappointing.
Facilities
6.0
The facilities included basic amenities like laundry, but I felt they could enhance the dining experience and overall maintenance.
Bill
United States,
March
2025
7.4/10
I had mixed feelings about my stay at the Best Western Syracuse Downtown Hotel and Suites. The location was great, allowing me to easily explore nearby restaurants and bars, and I appreciated the comfortable room. However, the issues with cleanliness and an inefficient check-in process were significant drawbacks that made my experience less enjoyable.
Rooms
5.0
The room was spacious and comfortable, but I noticed dust and grime on the lamps, and the kitchen area felt under-equipped for cooking. Additionally, the bedding was not properly supplied for the pull-out sofa, leaving my kids uncomfortable during the night.
Service
5.0
The staff was generally friendly, but I found the check-in process to be incredibly slow, which was frustrating. There were times when they didn't seem very accommodating, such as with the issue of not having extra bedding ready for us.
Location
8.0
The location was ideal for exploring Syracuse, being within walking distance to a variety of bars and restaurants. I enjoyed being able to walk around, especially in warmer weather, but parking was a bit of a hassle at times.
Dining
6.0
Breakfast was included, and I thought the options were decent, particularly the omelets made to order and pastries. However, the coffee could definitely use improvement, as it was quite diluted.
Facilities
5.0
While I did appreciate the convenience of the laundry facilities, the overall cleanliness of the hotel left something to be desired, particularly the hallways and the dishwasher in my suite, which had dirty dishes upon arrival.
Ruth
United States,
March
2025
5.0/10
I had a pleasant stay at the Best Western Syracuse Downtown Hotel and Suites with some notable pros and cons. The spacious suite came with a kitchenette, which was a nice touch and the staff were consistently friendly and helpful. However, the parking situation was a bit tricky, and there were some minor inconveniences with room lighting and maintenance. Overall, it was a decent experience but had room for improvement.
Rooms
8.0
The suite was spacious, featuring a kitchenette with a 2-burner stove and full refrigerator. Although the room was dark with some quirky lighting, overall, it was a comfortable space to relax in. 🚪
Service
9.0
The staff, from check-in to the breakfast chef, were friendly and helpful. I appreciated their efforts, especially at breakfast where they offered custom-made omelets. 🥚
Location
6.0
The hotel is located in a lively downtown area, close to the Landmark Theater and various dining options. However, parking was limited, and the noise from the street sometimes disturbed my sleep.
Dining
9.0
Breakfast was enjoyable with a range of options, highlighted by the fantastic custom-made omelets. The area was cozy and welcoming.
Facilities
6.0
The facilities included a small parking lot and laundry services, although the parking situation could be better managed for guests.
Franklin
United States,
December
2024
5.0/10
Overall, my stay at the Best Western Syracuse Downtown was decent but had its ups and downs. The location was prime, super close to Syracuse University and tons of restaurants within walking distance. The staff was friendly and really helpful, making my visit enjoyable. However, I did find the breakfast to be a bit ordinary, and there were quirks with the elevator system. All in all, it was a fair experience, but there's room for improvement.
Rooms
6.0
The room was spacious and clean, but the bed was quite hard and not as comfortable as I would have liked. It felt a bit dated, considering the price I paid. Overall, it was nice but not quite what I expected.
Service
8.0
The staff was fantastic and very friendly. From check-in to breakfast, everyone greeted me with a smile and helped make my stay as smooth as possible. Definitely a highlight of the visit!
Location
9.0
The location is perfect for visiting Syracuse University and there's a lot of great food options nearby. I really enjoyed being in the heart of downtown and having everything within walking distance.
Dining
7.0
The breakfast buffet had some great offerings, especially the fresh omelet made to order. However, I found other items to be a bit lackluster, with cold eggs and home fries that didn't impress me.
Facilities
5.0
The hotel had basic amenities, but there were some issues like a quirky elevator system. It could definitely use some updates to feel more modern and user-friendly.
Kevin
United States,
October
2024
6.0/10
I had a mixed experience at the Best Western Syracuse Downtown Hotel and Suites. The staff were genuinely friendly and helpful, making me feel welcome during my stay. However, the condition of my room was disappointing, with cleanliness issues that overshadowed my visit.
Rooms
5.0
The room was fairly spacious and equipped with a kitchenette, but I found it frustrating that the cleanliness was lacking, with hair and trash left in the dresser. The air conditioning was also extremely noisy, which made it difficult for me to sleep.
Service
10.0
The staff were incredibly friendly and attentive. Mia at the front desk was particularly helpful during check-in and offered great recommendations for local events.
Location
5.0
The hotel was conveniently located near various restaurants and the Landmark Theatre, making it easy to get around downtown Syracuse. Unfortunately, the area felt unsafe at night due to some questionable activities I witnessed right outside.
Dining
6.0
The breakfast was decent, with options like bagels and granola bars, but the quality could use improvement, especially the eggs, which were watery.
Facilities
5.0
While the hotel has decent amenities like a kitchenette in the rooms, the parking situation was challenging. The lot was small and filled quickly, which made accessing my vehicle inconvenient.
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